Click the links below each question to be taken directly to a BigTent FAQ. Many of these resources are perfect to follow along as you complete an action on BigTent and have photos and videos to help you learn how to navigate the site.
Q. How do I update my profile page?
https://bigtent.helpstream.biz/View.jsp?procId=73bdf5eeacdaea74c177352a47e2982e
https://bigtent.helpstream.biz/View.jsp?procId=c0cb840a1ae2398d011b0fc068a96ed6
Q. How do I update my notifications?
https://bigtent.helpstream.biz/View.jsp?procId=c0cb840a1bc9ffa0011be867e9990b14
Q. How do I post to a forum?
https://bigtent.helpstream.biz/View.jsp?procId=c0cb840a1c5a83b7011c729dbb6f3cf5
Q. How do I find group events and RSVP to them?
https://bigtent.helpstream.biz/View.jsp?procId=c0cb840a1bc9ffa0011be86440c909b8
Q. How do I find someone in the group I’m looking for?
https://bigtent.helpstream.biz/View.jsp?procId=c0cb840a1c5a83b7011c72522df802ec
Q. How do I follow a conversation I’m really interested in tracking?
https://bigtent.helpstream.biz/View.jsp?procId=c0cb840a1c16f028011c2a297f837aa7
https://bigtent.helpstream.biz/View.jsp?procId=c0cb840a1bc9ffa0011be864b8f009d1
Q: How to I keep messages from the SDHSA BigTent group from going into my spam folder?
A: Some email clients have over-zealous spam filters that will send emails from any sender not in your address book directly to the "spam" or "bulk mail" folder. To prevent messages from going to your "spam" folder add all messages from @lists.bigtent.com OR no_reply@lists.bigtent.com depending on how your email client requires to your "Safe List".
Learn how to do this for each of the different major email clients by clicking on the appropriate link below:
- Gmail: http://mail.google.com/support/bin/answer.py?hl=en&answer=9008
- Yahoo: http://help.yahoo.com/l/us/yahoo/mail/original/abuse/abuse-36.html
- Hotmail / MSN / Windows Live: http://windowslivehelp.com/solutions/settings/archive/2009/ 03/03/how-to-filter-incoming-messages-and-block-or-allow-from-specific-sender-or-domain.aspx
- Outlook 2007: http://office.microsoft.com/en-us/outlook/HP052433571033.aspx?pid=CH063564711033Some
- Apple Mail: http://support.applecom/kb/HT2500
- Road Runner (see "allowed senders and domains"): http://help.rr.com/HMSFaqse_rrmailSecurity.aspx#block
- AOL: http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=187712
Many questions may also be answered by searching BigTent Help.
For additional questions, all members are welcome to submit a message to BigTent’s customer service (link here) or call them at (415) 992-6550 for further assistance.
